AKUSA Ltd ("AKUSA", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, who we share it with and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or booking our services, you agree to this Privacy Policy.

Depending on how you interact with us, we may collect:

We use your information to:

• Respond to enquiries
• Confirm and manage bookings
• Contact you regarding appointments
• Deliver our services
• Process payments
• Improve our website and customer experience
• Analyse website performance
• Measure advertising effectiveness
• Comply with legal obligations
• Prevent fraud and misuse

We process personal data where it is necessary:

• To perform a contract with you.
• To comply with legal obligations.
• For our legitimate business interests.
• Where required, based on your consent.

Payments are processed securely using trusted third-party payment providers.

AKUSA Ltd does not store your full payment card details.

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.

These may include:

• Google Analytics
• Google Tag Manager
• Meta Pixel

These tools help us understand visitor behaviour, improve website performance, measure advertising effectiveness and improve customer experience. Where required, we will request your consent before placing non-essential cookies.

We may share information with trusted service providers where necessary to operate our business.

Examples include:

• Payment providers
• Website hosting providers
• Analytics providers
• Advertising platforms
• Booking platform providers

We do not sell your personal information.

We use reasonable technical and organisational measures to protect your information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

Although we take appropriate precautions, no method of electronic transmission or storage is completely secure.

We keep personal information only for as long as reasonably necessary to:

• Deliver our services.
• Meet legal obligations.
• Resolve disputes.
• Maintain business records.

When information is no longer required, it is securely deleted or anonymised.

Under UK GDPR you have the right to:

• Access your personal information.
• Request correction of inaccurate data.
• Request deletion of your information where applicable.
• Restrict processing.
• Object to certain processing activities.
• Request a copy of your information.
• Withdraw consent where processing relies on consent.

Requests can be made using the contact details below.

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

Our services are intended for individuals aged 18 or over.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with the updated revision date.